Privacy Policy

Effective date: June 17, 2026

This Privacy Policy explains how Navia collects, uses, and protects information when you use our websites, AI admissions tools, and related services.

1. Information we collect

• Account information, such as name, email, login details, and preferences.
• Student profile information, such as education history, CV content, grades, test scores, research interests, target countries, budget, and application goals.
• Application materials, including drafts, essays, emails, school lists, recommendations, files, and user instructions.
• Usage and device data, such as pages visited, product interactions, browser, IP address, and diagnostics.
• Payment information processed by payment providers if paid features are used.

2. How we use information

We use information to provide admissions predictions, program matching, document generation, deadline tracking, account support, safety and fraud prevention, analytics, product improvement, billing, and legal compliance.

3. AI processing

Your profile and application materials may be processed by AI systems to generate recommendations, drafts, rankings, and summaries. We design these workflows to support your application process while keeping you responsible for review and final decisions.

4. Sharing

We may share information with service providers that help us operate Navia, such as hosting, analytics, authentication, payment, email, and AI infrastructure providers. We may also share information if required by law, to protect rights and safety, or as part of a business transaction. We do not sell student profile information.

5. Retention

We keep information for as long as needed to provide the service, comply with legal obligations, resolve disputes, improve safety, and maintain legitimate business records. You may request deletion where applicable.

6. Security

We use technical and organizational safeguards designed to protect information. No online service can guarantee perfect security, so users should also protect account credentials and avoid uploading unnecessary sensitive information.

7. Your choices

You may request access, correction, export, or deletion of personal information by contacting us. You can also opt out of non-essential communications where available.

8. International users

Navia may process information in countries other than where you live. We use appropriate safeguards when required by applicable law.

9. Children

Navia is intended for students who can lawfully use the service. If you are under the age required by your jurisdiction, use Navia only with parent or guardian consent.

10. Contact

Questions or requests can be sent to privacy@applynavia.com.